What is the status of my order?
You will receive an email confirmation with the details of your order when you have completed your purchase. A second email with the tracking link will be sent to you when the package has been shipped. You can also see your order status when you login our site and go to my account

Where do you ship from?
We ship your packages directly from our warehouse in US and China. The location of shipment depends on the item stock as well as your shipping address

When will my package ship?
It takes 2-5 business days to get your order packaged and sent to the shipping carrier. Please keep in mind that there may be delays during holidays.

Where is the tracking link?
When your package has shipped, you will get an email with your tracking link. It takes a couple of days for the tracking information to update in the shipping carrier's system. 

What is the estimated shipping time?


  • Standard Shipping: 7 - 20 days

  • Express Shipping: 5 - 18 days


  • Standard Shipping: 10 - 25 days

  • Express Shipping: 7 - 20 days


  • Standard Shipping: 7 - 20 days

  • Express Shipping: 5 - 18 days

United Kingdom

  • Standard Shipping: 7 - 20 days

  • Express Shipping: 5 - 18 days

Other Countries

  • Please message us for an accurate estimated delivery time

Packages are shipped Monday - Friday and shipping times may be longer than expected because of customs in your country. If your package exceeds the estimated shipping time, please send us an email so that we can investigate

Do you accept returns?
Yes, we do accept returns. Please contact us with your order number, email, and reason for return